11 Tips for Communicating at Work

No matter what line of work you do, one thing is vital, communication. Miscommunications can cause an array of unnecessary problems so having appropriate communication skills is an integral part of business. 

Here are 11 tips to help you communicate better in the workplace. 

  1. Do it face-to-face. When possible make sure most of your communication is face-to-face or over the phone. This is especially important when resolving conflict since there can be many miscommunications online or through text. 
  2. Create an open and healthy work environment. A healthy work environment will allow your employees to feel important and like their voice and opinion matter. 
  3. Make the recipient feel heard and listened to. Communication goes both ways. Many people solely focus on what they are saying in a conversation. This leaves out one of the most important aspects of communication, listening!
  4. Use correct nonverbal communication skills. Be sure your nonverbal and verbal communication skills align. If you are firing an employee your nonverbals should be serious and professional. However, if you are celebrating an employee’s birthday it’s okay to be more laid back. 
  5. Hold in person meetings. This gives your team a chance to discuss important aspects of your business in person. It also gives them a chance to voice their opinions and feel like they are contributing to the team.
  6. Solve any miscommunication problems immediately. Miscommunications happen. The best way to deal with them is to address it head on and apologize. Then affirm what you were trying to communicate. This avoids any unnecessary issues from dominoing from a miscommunication. 
  7. Offer positive feedback. If in all of your meetings you are focusing on negative aspects of business and performance, your employees will not look forward to talking with you. Be sure to balance the cons with pros. 
  8. Give your employees an opportunity to voice their opinion. Communication is a two way street after all. This shows that you trust them and reminds them that they are a valuable aspect in your business. An employee who feels heard and valued is more likely to stay on a team and work diligently. 
  9. Use the appropriate tone of voice for the topic at hand. Tone of voice matters! To circle back to our previous examples, you would not use the same tone of voice when firing an employee as you would when celebrating their wins. 
  10. Avoid repetition when possible. Unnecessary repetition may cause people to lose focus on you. 
  11. Use visuals or offer a presentation. A presentation or other visual aids are great aids in communicating. This will make your employees more engaged and help those who are visual learners. 

These tips will have you communicating like a pro in no time. Be sure to take in any cues to your employees or coworkers to gauge their reaction to whatever it is that you are communicating. You may have to use a different approach depending on the person you are communicating to. 

Leave a Reply